Definitely outstanding service. Nicole was available by phone and really did make it so easy. I wasn't sure about uploading a photo so was encouraged to just email it and Nicole then helped with layout and thoughts. I called late on a Thursday, had the proof back in my email in-tray same day and delivery in my hands Monday morning. Thank you so much Memorial/Nicole...I'm a hard-marker on customer service and would give you a higher rating than "5" if there was one. A beautiful, reliable service at a sad and busy time.
This company was very prompt and professional. I required my memorial card to be posted within 24 hours of ordering and Nicole ensured this was completed. There were several changes made at no cost. I was updated on the progress of my cards. I really appreciated Nicole's quick action. I would definitely recommend this company.