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Nicole went out of her way to help me create a memorial card for my Dad, and then customize it to suit. She did a number of iterations for me - I just wanted it to be perfect, and Nicole helped me to make this happen. She was very patient and thoughtful, offered great advice to my questions and very respectful and understanding throughout. Thank you for everything Nicole - and also the fast turnaround. I've just opened the box of cards and really pleased with the outcome.